Terms of Trade.
Terms of payment –
30% Progress Payment with your order
30% Progress Payment Prior to installation
Balance payable upon completion of works
If successful we require a purchase order number / confirmation email and signed return copy of this quotation before any work can be commenced.
All goods remain the property of Louca Electrical Pty. Ltd. until receipt of payment in full.
Payment methods -
CREDIT CARD PAYMENT - Please contact our office on 08 8132 1250 with your credit card details. Mastercard, VISA & American Express accepted. Surcharges apply
DIRECT DEPOSIT - Details to be issued upon request.
Our Guarantee.
Quality & Workmanship Guarantee -
Louca Electrical will provide a warranty on our quality of workmanship for the period of 12 months starting at the completion of an install / project.
Product & Service Guarantee & Warranty -
1. All goods and services supplied by the Contractor shall have the benefit of any warranty given by the goods’ respective manufacturer. However, subject to the Trade Practices Act, the Contractor will not be liable for any damage, direct or consequential, arising out of any faults or defects including, but not limited to, those caused by:
1.1. External causes including natural disaster, fire, water, lightning, power surge or spike, accident, neglect, misuse, vandalism.
1.2. The use of the goods for other than its intended purpose.
1.3. The use with or connection of the goods to item/s not approved by the Contractor.
1.4. The performance of maintenance or attempted repair by person/s other than the Contractor or as authorised by the Contractor.
1.5. Any configuration or reconfiguration by the Customer.
2. Goods manufactured by the Contractor (including custom products and/or cables,) carry a twelve (12) month warranty against faults or defects excluding, but not limited to, the causes outlined in 1.1. to 1.5.
3. No liability is assumed for any consequential damages caused from the use of goods supplied by the Contractor.
4. The Customer is responsible for any return freight charges for goods returned under warranty.
If you have any queries or questions relating to this guarantee please do not hesitate to contact the Louca Electrical team via the details below.
Phone: 08 8132 1250
Email: admin@loucaelectrical.com.au